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Blue Gradient

Hello, I'm Lyra,

a visionary builder who delivers coherent, customer-centric solutions for complex systems.

Product Designer with 4+ years of experience in B2B, B2C and Design Systems,

currently deepening expertise in strategic design at UW, and building websites for TV Washington.

Recent Work

Recent Work

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Centralized Client Onboarding Experience

I drove clarity on onboarding problems, delivered a centralized hub for complex setup workflows.​​​

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Customer Service AI Assistant

I conceptualized a self-serve customer experience, integrating AI capabilities across platforms. 

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Next-Gen Customer Support Experience

Concept of a single pane experience that empowers contact center agents. 

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Employee Engagement Survey from 0 to 1

From conception to launch, I led the design of a survey suite to help track employee sentiment.​

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A Unified View of Global Workforce

I balanced compliance with usability for multi-segment employee management needs.​​​

Earlier Work

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AIBO - Your Digital Wellness Pal

"Finding a balance with technology

that feels right for you."​ As a group of 4, we identified a problem in the Digital Wellbeing space and created an OS-wide experience with prototypes.

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[Desktop App]    [Digital Wellness]

[UI Prototyping]    [Google Sprint]

Wonderlabs Studio
Client Projects

I collaborated with cross-functional teams, provided clients (including Nike, Nio and Alibaba) with immersive experience solutions that engage with their audiences.

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[Tablet / Mobile UX]   [Multi-media] 

[Interactive Installations]

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Hover

Concept of a gesture-UI-driven

speaker system designed to work

with Spotify at home.

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[Home Entertainment]   [Gesture UI]

[Rapid Prototyping]

Bobasum

A product experience designed to help users manage their Boba Tea intakes

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[Mobile App Design]   [Prototyping] 

[Behavior Analysis]

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ReDux

I designed multiple brand touch-points for a new company that offers products for homes.

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[UI Design]  [Visual Style Guide] 

[Web & Mobile App Design]

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Illustrations & Gifs

Hover
Wonderlabs
Aibo
Earlier Work
Client Onboarding
Engagement
ReDux
AI Assistant
CX Experience
Illustration
Global Workforce
Bobasum
Info

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or drop me a line here.

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